Terms and Policies

We’re thrilled to have you on board with Bostondinio Coach, your go-to ride for hassle-free transportation in and around Boston. Below are terms and policies that keep things running smoothly for all of us.

Booking a ride

You can easily submit a ride request right here on our website. Just fill out the form with your phone number, pickup location, and destination. Once we receive your request, we'll swing into action. Our team will give you a shout-out via call or WhatsApp to confirm all the details of your ride.

Riding with us

Your safety is our priority. All our drivers are vetted and licensed, and our vehicles are regularly inspected.

Cancellations and changes

We understand that plans can sometimes take an unexpected turn. You have up to 60 minutes before your scheduled pickup time to cancel or make changes to your ride.Need to tweak your pickup location or adjust your ride time? No problem! Simply give us a ring or shoot us a message on WhatsApp, and we'll get everything sorted out for you.Please note that prices may vary based on changes made to your ride, such as modifications to pickup location, destination, or time. We'll always inform you of any price adjustments before finalizing the changes.


We believe in transparency, which is why we'll always provide you with the estimated price of your ride when we contact you to confirm your booking. You'll know exactly how much your ride will cost before you make any commitments. When it comes time to pay, you have the flexibility to choose between cash, Visa card, Master card or Venmo

Feedback and support

Have a question, concern, or just want to say hi? Our support team is available 24/7 to assist you. We’re always looking to improve. Share your feedback with us, and help us make Bostondinio Coach even better.

Privacy and security

We take your privacy seriously. Rest assured that any personal information you share with us is kept safe and secure. We comply with all relevant data protection laws and regulations to safeguard your information.